Current Service Alerts

Christmas & New Year holidays

Nationwide 02/12/2020 - 05/01/2021

Thank you for your business this year. We wish you a Merry Christmas and a Happy New Year and look forward to working with you in 2021.

Our Branches

Ashburton         

Our office will be closed 25 & 28 December 2020 and 1 & 4 January 2021. Our Gantry and Front load bin services won’t be operating on these days. There will be no kerbside wheelie bin collection on 25 December. Scheduled collections for Christmas Day will move to Saturday 26 December.

Auckland

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021.

Residential wheelie bin services will operate one day later than your scheduled collection day during this period. Commercial wheelie bin collections will not be operating on Christmas Day. 

Front load bin services will not be operating on Christmas and New Year's Day. Standard Gantry services will operate between 29 - 31 December and back again from 5 January. All services will return to business as usual from Monday 11 January 2021.

Christchurch     

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Gantry, Huka and low volume recycling services will not be operating on these days. Standard services will continue to operate on all other days during this period. Front load, wheelie bin general waste, comingle and high-volume recycling services that fall on public holidays (except for Christmas Day), will continue to operate as normal. 

Scheduled Front load, wheelie bin general waste, comingle and high-volume recycling collections that fall on Christmas Day will be completed on Thursday 24 December.  Standard services will continue to operate on all other days during this period.

Dunedin             

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Gantry services will not be operating on these days.

Residential wheelie bin collections falling on Christmas and New Year’s Day will be completed on Saturday 26 December and Saturday 2 January 2021. Commercial Front load and wheelie bin services will operate as normal except for Christmas Day.

Our services will return to business as usual from Monday 11 January 2021.

Gisborne            

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Collection services will operate one day later than your scheduled collection day during this period.  Our services will return to normal from Monday 11 January 2021.

Kapiti   

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Our wheelie bin, Front load and recycling services for Christmas Day will be done on Saturday 26 December and for New Year’s Day on Saturday 2 January 2021.

For Residents using EnviroWaste or Clean Green recycling and refuse collection services, scheduled collections on Christmas Day will be done on Saturday 26 December.

Masterton         

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021.

Wheelie bin collections scheduled on Christmas Day will be collected on Thursday 24 December. Monday 28 December scheduled collections will be collected on Tuesday 29 December.

Wheelie Bin services scheduled on New Year’s Day will be collected on Thursday 31 December and collections scheduled for 4 January will be done on Tuesday 5 January 2021.

There will be no Front load service on Christmas Day, New Year’s Day & 2 January.

Nelson

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021, with no Huka bin services on these days.

There will be no services operating on Christmas Day, Boxing Day and New Year’s Day. Wheelie bin services scheduled for these days will be done on Monday 28 December and Monday 4 January 2021. Front load bin services scheduled for these days will be done on Monday 28 December, Saturday 2 January and Monday 4 January 2021.

Otorohanga       

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Services scheduled for Christmas Day and New Year’s Day will be collected on Thursday 24 December and Thursday 31 December. Services scheduled for Monday 28 December and Monday 4 January will be collected as usual.

Palmerston North           

Our office will be closed 25 - 28 December 2020 and 1 - 4 January 2021. Wheelie bin collections scheduled for Christmas Day will be done on Saturday 26 December and collections scheduled for New Year’s Day will be done on Saturday 2 January 2021.

Rotorua               

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Gantry & wheelie bin services will not be operating on these days.

Wheelie bin service scheduled for Christmas Day will be collected on Thursday 24 December and Boxing Day collections will be collected on Tuesday 29 December. Wheelie bin services scheduled for New Year’s Day and 2 January will be collected on Tuesday 5 January 2021.

Our Front load service will not be operating on Christmas Day or New Year’s Day but will continue to operate as normal for the rest of the holiday period.

Taranaki              

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. There will be no Gantry bin services on Christmas Day and New Year’s Day. Gantry bin collections scheduled for Christmas Day will be collected on Thursday 24 December and for New Year’s Day will be collected on Thursday 31 December 2020.

Taupo  

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Gantry services will not be operating on these days. Front load and Residential wheelie bin services scheduled for Christmas Day will be collected on Thursday 24 December. Services will operate as normal for the New Year holiday period.

Tauranga            

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. There will be no Gantry services operating on these days.  Front load, recycling and wheelie bin services for Christmas Day will be completed on Saturday 26 December 2020.  Services for New Year’s Day will be completed on Saturday 2 January 2021.

Timaru 

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Huka bin services will not be operating on these days. Front load services will not be operating on Christmas Day and New Year’s Day.

Tokoroa              

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Gantry & wheelie bin services will not be operating on these days.

Wheelie bin services scheduled for Christmas Day will be collected on Saturday 26 December and Boxing Day collections will be collected on Monday 28 December. Wheelie bin services scheduled for New Year’s Day and 2 January will be collected on Tuesday 5 January 2021.

Our Front load service will not be operating on Christmas Day or New Year’s Day but will continue to operate as normal for the rest of the holiday period.

Waikato              

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021.

Gantry services will not be operating on these days. Front load bin services will be operating on Boxing Day and 2 January but not on Christmas or New Year’s Day. Wheelie bin services in Waipa and Residential wheelie bin services scheduled for Christmas Day and New Year’s Day will operate one day later than your scheduled collection day during this period.

Whanganui       

Our office will be closed 25 - 28 December 2020 and 1 - 4 January 2021. Wheelie bin collections scheduled for Christmas Day will be collected Saturday 26 December and collections for New Year’s Day will be collected Saturday 2 January 2021.

Wellington        

Our office will be closed 25, 26 & 28 December 2020 and 1, 2 & 4 January 2021. Our Wheelie bin, Gantry and Front load services for Christmas Day will be done on Saturday 26 December and for New Year’s Day on Saturday 2 January 2021.

 

Our Transfer Stations

Unless stated otherwise below, all opening hours are operating as usual over the holiday period.

Ashburton

The transfer station will be closed 25-26 December 2020 and 1 January 2021.

Auckland

Mairangi Bay - The Transfer Station will be closed Christmas Day and New Year’s Day only. Opening hours for Boxing Day Saturday 26 December 2020 and Saturday 2 January 2021 are 7am to 4pm. Opening hours for Monday 28 December 2020 and Monday 4 January 2021 are 8am to 4pm.

Avondale (Patiki) - The Transfer Station will be closed Christmas Day and New Year’s Day only. Opening hours for Boxing Day Saturday 26 December 2020 and Saturday 2 January 2021 are 7am to 4pm. Opening hours for Monday 28 December 2020 and Monday 4 January 2021 are 8am to 4pm.

Onehunga (Pikes Point) - The Transfer Station will be closed Christmas Day and New Year’s Day only.  Opening hours for 26, 28 December and 2, 4 January are 8am to 4pm. The Transfer Station will be closing at the earlier time of 2pm on Thursday 24 December and Thursday 31 December.

Wiri - The Transfer Station will be closed on Christmas Day and New Year’s Day only. Opening hours for 26, 28 December and 2, 4 January are 8am to 2pm. The Transfer Station will be closing at the earlier time of 2pm on Thursday 24 December and Thursday 31 December.

Franklin

Pukekohe - The Transfer Station will be closed 25, 28 December and 1, 4 January. The Transfer Station will be closing at the earlier time of 2pm on Thursday 24 December and Thursday 31 December.

Over the holiday period, opening hours will be:

26, 27 December and 2, 3 January - 8.30am to 3.30pm

29, 30 December – 7.30am to 4.30pm

Normal operating hours will resume from 5 January 2021.

Hamilton

Te Rapa - The Transfer Station is closed to the public and will be re-opening in late February 2021.

Cambridge - The Transfer Station will be closed 25-26 December 2020 and 1-2 January 2021.

Lincoln Street – The Resource Recovery Centre will be closed on Christmas Day and New Year’s Day only. This year Boxing Day & the 2 January holidays fall on a Saturday, so there is a public holiday the following Monday. Opening hours on Monday 28 December and 4 January 2021 will be 9am to 4pm. For the remainder of the festive period, operational hours will remain unchanged.

Tauranga

Maleme - The Transfer Station will be closed on Christmas Day and New Year’s Day only.  Opening hours for Boxing Day 26 December, Saturday 2 January and all weekends up until Waitangi Day in February, will be 8.00am to 5pm.

Te Maunga - The Transfer Station will be closed on Christmas Day, New Year’s Day and Sunday 3 January 2021.  Opening hours for Boxing Day 26 December, Saturday 2 January and all weekends up until Waitangi Day in February, will be 8.00am to 5pm.

New Plymouth

The Transfer Station will be closed Christmas Day, Boxing Day and New Year's Day. Opening hours remain the same for other days during the holiday period, 8.00am to 4.30pm.

The MRF will be closed on Christmas Day and New Year’s Day.

Palmerston North

The Matthews Avenue Transfer Station will be closed Christmas Day and New Year's Day only. The opening hours for 26 & 28 December 2020 and 1 & 4 January 2021 are 9am to 4.30pm, all other days we will be open from 7am to 5pm.

Wellington

Otaki - The Transfer Station will be closed Christmas Day and New Year's Day only.